The service concept
Everything is for the satisfaction of the customers and patients
Companies rely on their own strong technical strength and product advantages, starting from the customer needs, developed a service integration strategy, and always put the interests of users and patients in the first place, the company build a set of research and development, production, sales and service policy, and plan to build it as a world-class medical equipment provider.
Mars always concerned about the needs of customers, and continuously enhance the product design, manufacturing, and after-sales service and other overall ability to better meet the user multi-level, all-round demand.
1. Advisory services:
No matter how you contact with my company, our company provides free consulting services.
Regular home visits and maintenance of equipment maintenance;
Professional and efficient technical support, an effective solution to customer problems, troubleshooting, if necessary, can also provide professional and technical personnel on-site service.
According to the actual needs of customers to develop training programs and content, by the senior engineering and technical personnel and medical and technical personnel to provide customers with product technology, installation, commissioning, operation, maintenance, maintenance and other technical training.
2. Spare Parts Services: